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360-378-4400 Friday Harbor, WA

Go Team: Open Positions at the Island Inn

Jump to >> Experience Ambassador

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Jump to >> Team Clean Captain

 

 

 

Experience Ambassador

 

 

Anticipated Start Date:        

Immediate

Training Period:                   

15 days

Schedule:                               

Your training schedule will vary so you’ll appreciate each phase of Inn operations and the guest experience. 

Once you’re trained-up, our Team and Guests will rely on you Sunday – Thursday 12:30pm – 8:30pm. 

Schedules may vary based on Team and Guest needs and almost always INNclude weekends and holidays.

Compensation:                     

Competitive hourly wage based on experience.  Benefits may INNclude Health INNsurance, Sick Leave, and perks around town.

Overview:

You must absolutely love computers, clear quick communication, and crafting off-the-charts experiences for our Team and Guests.  If you’re not INNto any of that, let’s call it now.  No need to read further. 

If you’re into mind-blowingly professional typing, talking, texting, and teamwork, you’ve got our attention.  Keep reading if we’ve got your attention. 

Experience Ambassadors guide guests through their experience as their personal champion.  Ambassadors are also lots of roles rolled INN to one:  Concierge, Front Desk, Reservations, Porter, Maintenance, and more.  Most important?  Experience Ambassadors keep everything straight for everyone and serve as our hotel’s version of an air traffic controller.  

Essentials

Genuine care and concern for our community, colleagues, guests, and planet.  Our Team is small, mighty, and drama-free.  We have strict COVID-19 protocols INN place that everyone must follow every day.   

Enthusiasm for keeping us as green as it gets.

Exemplary and super-savvy communication via e-mail, website chat, text-platform chat, INN-person, phone, two-way radio, carrier pigeon, echolocation, and INNternal notes.

Computer confidence for managing our online INNterfaces:  property management software, INNtranet, text, webchat, extranets, Microsoft Office products, and more.

Ambition to get it done yesterday and flexibility to complete operational tasks that will change by the minute, hour, or day.

INNtuition that offers our Team and Guests next-level service to INNclude troubleshooting challenges with INN-room equipment like televisions, WiFi, HVAC, dishwashers, fireplaces, and more.  

Motivation for more.  Like most lodgings, our business took a hit INN 2020.  We’re looking for the right people to join us on the rocket ship as we get ready to re_launch the #1 Hotel INN Friday Harbor to new heights!

Application

If you love crafting off-the-charts guest experiences, can type faster than you can talk, love sharing the beauty and magic of San Juan Island with others, know computer apps like you know your first name, and want to be a big part of a small team, complete the Inn’s Application for Employment online now.

We’ll have a look at your submitted application and will be INN touch if we like what we see.

 

apply now

 

___

 

Team Clean

 

 

Anticipated Start Date:        

Immediate

Training Period:                   

15 days

Schedule:                              

Once you’re trained-up, our Team and Guests will rely on you Sunday – Thursday 8:30am – 3:30pm.  

Schedules may vary based on Team and Guest needs and almost always INNclude weekends and holidays.

 

Compensation:           

Competitive hourly wage based on experience.  Benefits may INNclude Health INNsurance, Sick Leave, and perks around town.        

Overview:

You must absolutely love stairs.  Seriously.  You can’t get anywhere INN our hotel without climbing lots of stairs.  Lots – of – stairs.  If you can clear that hurdle, you’ve got to be able to also regularly carry gear up and down those stairs.  35 lbs worth of gear:  duffels, ladders, laundry bags, laundry baskets, and more.  If that doesn’t sound like your cup of tea, let’s call it now.  No need to read further. 

If you’re into a solid workout at your workplace, you’ve got our attention.  Keep reading if we’ve got your attention. 

Without Team Clean we’d be closed.  

We’re proud of our Team Clean and our guests are always impressed with our spotless accommodations INN the heart of Friday Harbor.  We’ve got a Property Manager and a Team Clean Supervisor to decide the “what and when,” so we’re looking to add collaborative Team members to help tidy guestrooms and common spaces. 

Most important?  You need to love cleaning, fixate on the finer details, be reliable, follow all strict COVID-19 protocols INN place, live on San Juan Island, and enjoy working a varied schedule that will INNclude weekends and holidays. 

Essentials

Genuine care and concern for our community, colleagues, guests, and planet.  Our Team is small, mighty, and drama-free.  We have strict COVID-19 protocols INN place that everyone must follow every day.   

Enthusiasm for keeping us as green as it gets.  We use eco-friendly cleaning products and operating supplies whenever possible.

Exemplary and super-savvy cleaning. 

Fix it and cleaning confidence supported by tech comfort with our online INNterfaces:  property management software, INNtranet, and more.

Ambition to get it done yesterday and flexibility to complete operational tasks that will change INN priority by the minute, hour, or day.

INNtuition that offers our Team and Guests next-level service to INNclude troubleshooting challenges with INN-room equipment like televisions, WiFi, HVAC, dishwashers, fireplaces, and more.  

Motivation for more.  Like most lodgings, our business took a hit INN 2020.  We’re looking for the right people to join us on the rocket ship as we get ready to re_launch the #1 Hotel INN Friday Harbor to new heights!

 

Application

If you love crafting off-the-charts guest experiences, love to show-off how quick you can clean-up a good mess and flex your cleaning muscle, love sharing the beauty and magic of San Juan Island with others, know how to clean like you know your first name, and want to be a big part of a small team, complete the Inn’s Application for Employment online now.

We’ll have a look at your submitted application and will be INN touch if we like what we see.

 

apply now

 

 

 

 

Team Clean Captain

 

Anticipated Start Date:        

Immediate

Training Period:                   

21 days

Schedule:    

Once you’re trained-up, our Team and Guests will rely on you Sunday – Thursday 8:00am – 4:00pm.  

Schedules may vary based on Team and Guest needs and almost always INNclude weekends and holidays. 

Compensation:           

Competitive hourly wage based on experience.  Benefits may INNclude Health INNsurance, Sick Leave, and perks around town.      

Overview:

You must absolutely love stairs.  Seriously.  You can’t get anywhere INN our hotel without climbing lots of stairs.  Lots – of – stairs.  If you can clear that hurdle, you’ve got to be able to also regularly carry gear up and down those stairs.  35 lbs worth of gear:  duffels, ladders, laundry bags, laundry baskets, and more.  If that doesn’t sound like your cup of tea, let’s call it now.  No need to read further. 

If you’re into a solid workout at your workplace, you’ve got our attention.  Keep reading if we’ve got your attention. 

Without Team Clean we’d be closed.  

We’re proud of our Team Clean and our guests are always impressed with our spotless accommodations INN the heart of Friday Harbor.  We’ve got a Property Manager and a great Team Clean, so we’re looking to add a collaborative Team member to help decide the “what and when,” and to help tidy guestrooms and common spaces. 

Most important?  You need to love cleaning, fixate on the finer details, be reliable, follow all strict COVID-19 protocols INN place, live on San Juan Island, and enjoy working a varied schedule that will INNclude weekends and holidays. 

Rooms

Actively participate INN daily guestroom and public space cleaning as well as regular deep cleans and maintenance repairs

Keep tabs on the status of hotel room count, group arrival, special requests, guest arrival times, and job responsibilities of Team Clean at all times – knowing what’s now and what’s next.

INNspect guest rooms, public spaces and services areas INNcluding team restrooms and break rooms, storage areas and laundry.

Stay on top of all repair and maintenance concerns, and assist INN showing vendors and contractors around as needed.

Help maintain the appropriate INNventory of cleaning supplies, linens and consumables INNcluding running around town to score supplies as needed.

 

People

Help train and manage the performance of all Team Clean members – both seasonal and year ‘round. 

Guide Team Clean members, and keep track of who’s clocking INN, late or absent, dressed properly, calling off or replacing shifts while coordinate breaks and schedules to maintain our standards

Help maintain a magnetic and engaging INNovative cleaning culture that makes us the best show INN town and a team people want to join.

 

Leadership

 

Take pride INN serving up great INNternal and external guest service

Prioritize, organize and work cohesively with minimal supervision while maintaining positivity and professionalism

Participate in the Inn’s ‘After Hours Ambassador’ program

Perform other duties as needed and work varying hours and days based on INNternal and external guest needs

 

Technical Support

 

You should be tech savvy, know your way around Microsoft Office products like Word, Excel and Outlook and also our Property Management software

You should also have a general understanding of televisions, DVD players and DirecTV!

 

Qualifications

 

Detail oriented with strong organizational skills

A cool head and great judgment INN the heat of the season

Strong familiarity and understanding of housekeeping standards and best practices

The uncanny ability to be nice to everyone while demonstrating a sense of urgency associated with completing projects and tasks with competing priorities

 

Application

If you love crafting off-the-charts guest experiences, love to show-off how quick you can clean-up a good mess and flex your cleaning muscle, love sharing the beauty and magic of San Juan Island with others, know how to clean like you know your first name, and want to be a big part of a small team, complete the Inn’s Application for Employment online now.

We’re developing a leadership team to help catapult our Inn to a whole new stratosphere!  If you’re collaborative, creative, INNovative and passionate about guest service, you’ll fit INN just fine.  If you’d like to punch a clock, love drama and don’t enjoy bending over backwards for guests, please look elsewhere.

We’ll have a look at your submitted application and will be INN touch if we like what we see.

 

 

apply now

 

 

 

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